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Terms & Conditions

 

TERMS AND CONDITIONS

Our Guarantee

All items are guaranteed to be genuine, as described and illustrated.

Ordering

Purchasing an item can be done via email, or the website ordering/contact form. “Karabela” runs a strictly ‘first come, first served’ policy. If multiple enquires are received for a single item, then the enquiries will be treated chronologically. Items will be held for a maximum of 10 days while payment is being made. Extensions are considered, and judged on an individual basis. Items can normally be secured with a 20% non-refundable deposit.

Payment

Payments must be made via bank transfer. Please contact us if you want to pay other way.

Return Policy

“Karabela” takes great care to provide detailed photographs of all items, and provide accurate descriptions detailing any defects or restorations. Therefore it is likely that the buyer knows exactly what he or she is buying. Nonetheless, if the buyer is still not happy, and it can be proved that “Karabela” has made a gross error in a description, then the order may be returned for a full refund or credit. Otherwise all sales are final.

Shipping

Prices exclude shipping, and these are calculated depending on the final destination.